NAPPS 2017 Forum = Success
Another successful National Association of Professional Pet Sitters Forum is in the books! This year, Chicago played host to NAPPS and its members that came to the forum to learn more about the pet industry. And the forum, as always, did not disappoint!
The first full day of the forum offered a wealth of information. To begin, Jaime Migdal from FetchFind gave a keynote address that got members enthusiastic for three days of education and networking. Next up was Marty Bhatia from Digital Ninja Consulting, who talked about the importance of an online presence and scheduling, while also mentioning some social media platforms that would benefit pet sitting professionals. Erica Gomez, from For the Love of Business/Whoa Doggy! Pet Sitting, followed up with tips on how to make work more fulfilling, while maintaining a reasonable work/life balance.
During lunch, awards were presented to Joette White, Owner of Park Cities Pet Sitter, Inc., in Dallas, as the NAPPS 2017 Business of the Year, while Bob Thompson, of Bob’s Pet Sitting Gainesville, FL, received the Commitment to NAPPS award which recognizes a member for his/her tireless commitment to NAPPS. There were also two President’s award recipients, Molly Rosen, owner of Molly the Cat Lady & Friends located in Minneapolis and Sandy Getchell White, owner of Purrfect Place for Pets, located in Charlottesville, VA, for their exceptional work for NAPPS.
The second part of the day began with Candace D’Agnolo of Pet Boss Nation who had some words of wisdom while thinking about selling a pet sitting business, and finished with Kathy Gruver, Alternative Medicine Cabinet, who offered a motivational workshop on stress reduction for improved health. The day ended with a chance for members to network and celebrate Cinco de Mayo.
Saturday morning began with an informational session from Erin Fenstermaker of EF Consulting LLC, who helped NAPPS members understand that customer service and staff gratitude are just as important for a successful pet sitting business. Speaking of staff, Christine Dvorak of ADP followed up with a session for learning how to ask behavioral interview questions specific to the pet sitting industry. After lunch, Hank and Sharyn Yuloff of Yuloff Creative Marketing Solutions provided a list of innovative marketing solutions that would keep a pet sitting business relevant. The last speaker of the day was Dr. Dani McVety of Lap of Love, who spoke about hospice in the veterinary field, and how it has expanded to recognize the importance of the bond between pets and their owners towards the end of a pet’s life.
The final day of the forum included another session from Jamie Migdal, who focused on dog training, and Sonya Wilson of Southpaws Playschool, who educated members on emergency procedures, including physical, financial and emotional procedures. After the speakers, Lisa Faust of Pet Tech offered a 5 hour pet first aid and CPR training course to those who signed up, to prepare them to act in the event of an emergency.
This year’s vendors at the forum were more than happy to mingle with NAPPS members, showcase their products and answer NAPPS member questions. The 18 vendors this year included pet sitting insurance, consulting companies, business management software and marketing solutions.
Feel like you missed out?! Then join NAPPS for the 2018 Education & Networking Forum in Atlanta, April 18-20, 2018. Register today at http://www.petsitters.org/2018_forum.php.