This week, we celebrate pet sitters, dog walkers, and other professional pet caregivers! Show your appreciation by sharing what you love about them. NAPPS highlights the standards that professional pet caregivers uphold and why hiring a trained professional can make all the difference in your pet’s well-being.

What Sets Professional Pet Sitters Apart

1. Education & Certifications

Professional pet sitters are committed to continuing education to improve their caregiving skills. Many hold certifications such as:

• NAPPS Certification: Self-paced course covering pet care, health, nutrition, behavior, and business management. Learn more

• Pet First Aid & CPR Certification: Through organizations like the American Red Cross or Pet First Aid 4U.

2. Insurance & Bonding

These protect both the pet and homeowner and show that a business is a legal, professional entity. Key coverage includes:

• General Liability: Covers legal and medical costs if an accident happens on a walk or during care.

• Care, Custody, and Control (CCC): Protects pets while in the sitter’s care.

• Property Damage: Covers accidental damage to a client’s home.

3. Standards

A professional pet care business follows repeatable systems to ensure safety, transparency, and reliability. This includes:

• Operational & Legal Standards: Proof of insurance, service agreements, business licensing, key security.

• Animal Welfare & Safety Standards: Meet-and-greets, Pet First Aid/CPR certified staff, positive reinforcement, vaccination protocols.

• Communication & Transparency Standards: Daily updates, GPS/time tracking, clear emergency contacts.

Questions to Ask When Hiring a Pet Professional

These simple questions can help identify a true professional:

“Can you provide proof of liability insurance and bonding?”

“Do you employ staff or use independent contractors?”

“Do you schedule meet-and-greets?”

“Are you certified in Pet First Aid and CPR?”

“What is your protocol for a medical emergency with my pet?”

Find a Professional Pet Sitter

Use NAPPS’ Find a Pro tool to locate certified, insured pet sitters in your area. Professionals often have certifications, volunteer experience, and insured businesses—giving you peace of mind.

Already Have a Fantastic Pet Caregiver? Show Your Appreciation!

Here are 5 ways to say thank you:

1. Tip: 15–20% is standard for exceptional care or during holidays.

2. Leave a Review: Share a detailed 5-star review on Google, Yelp, or Facebook.

3. Give Referrals: Recommend your pet sitter to friends, family, or coworkers.

4. Welcome Kit: Leave a small gift like snacks, coffee, or tea.

5. Handwritten Notes: A thoughtful card can brighten their day and stay with them as a keepsake.

NAPPS wishes all pet professionals and pet parents a fantastic week!

Don’t forget to share your recognition on social media using: #NAPPS #ProfessionalPetSitter #PetCareProfessionals

Check out our magazine featuring inspiring pet care professionals here.